All transactions made to us for virtual goods are final, and cannot be refunded. If your access to the FruitsCraft server is revoked due to breaking our rules, either temporarily or permanently, you will not be refunded. Please note that the server rules will be updated from time to time, so make sure you keep up to date with them.

If a mistake was made, such as entering the wrong username or buying the wrong package, please contact our support team and they will be able to assist you.

As the items you purchase at FruitsCraft are virtual goods, they hold no real-world value.